Outlook Sending error 0x80042109, Receiving error 0x80042108
The error messages in your screenshot indicate that Outlook is unable to connect to both the incoming (POP3) and outgoing (SMTP) email servers. Here are some possible reasons and solutions:
1. Check Internet Connection
Ensure your internet connection is stable and working properly.
2. Verify Email Server Settings
Check your POP3 and SMTP server settings in Outlook:
- Incoming (POP3) Server: Usually something like
mail.yourdomain.com - Outgoing (SMTP) Server: Usually the same as the incoming server or
smtp.yourdomain.com - Ports:
- POP3:
110(non-SSL) or995(SSL) - SMTP:
587(STARTTLS) or465(SSL) - Ensure “My outgoing server (SMTP) requires authentication” is enabled.
- POP3:
3. Disable Firewall or Antivirus Temporarily
Some firewalls or antivirus software might be blocking Outlook from connecting to the email server. Try disabling them temporarily and test sending/receiving emails.
4. Restart Router and Computer
Restart your internet router and computer to refresh connections.
5. Test Webmail
If your email provider offers webmail, try logging in through a browser (e.g., webmail.yourdomain.com). If webmail works, the issue might be with Outlook.
6. Check for ISP Blocking
Some ISPs block outgoing SMTP traffic on port 25. Try changing your SMTP port to 587 or 465.
7. Check Email Account Password
Ensure your email password is correct. If you’ve recently changed it, update it in Outlook.
8. Contact Your Hosting Provider
If the issue persists, your email hosting provider (e.g., Entertop) may be experiencing server issues. Contact their support for further assistance.
Try these steps and let me know if the issue persists! 😊
